Jamaica

 

Consumer Protection Agency:   Jamaica Fair Trading Commission
    The Jamaica Fair Trading Commission was established by means of the Fair Competition Act in 1993
     
Competition Legislation:   Fair Competition Act 
     
Contact person:   Mr. David Miller
    Chief Executive Officer
    52-60 Grenada Crescent
    Kingston 5
    Jamaica
     
Telephone:   (876) 960-0120-4
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.
     
Website:   https://jftc.gov.jm/
     
Consumer Protection Agency:   Consumer Affairs Commission
    The CAC was established to inform, educate and empower consumers to protect themselves in the market place. The CAC engages in market research, provides complaint resolution services and runs a vibrant consumer education programme.
     
Consumer Protection Legislation:   The Consumer Protection Act (2005) (Amended 2012)
    Hire Purchase Act
    Electronic Transactions Act (2006)
     
Contact person:   Mrs. Dolsie Allen
    Consumer Affairs Commission
    Head Office
    34 Trafalgar Road
    Kingston 10
    Jamaica, W.I.
     
Telephone:   (876) 6194222 - 30
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.
     
Website:   www.cac.gov.jm
Twitter:   @AffairsJamaica
     
Non-Governmental Organisation   National Consumer's League (NCL)
     
Telephone:   (876) 926-5545
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.
     
Website:   www.mct_gov.jm
     

Haiti

Consumer Protection Agency:   Division of Commerce
    Ministry of Trade and Industry
     
Consumer Protection Legislation:   Article 19 - Haitian Constitution and Penal Code
    Commerce Code 1968
    Weights and Measures law
    Civil Code 1987 (Sales of Goods obligations)
    Hygiene Code 1954
     
Contact person:   Division of Commerce
    Ministry of Trade and Industry
    8 Legitime Street
    Port-au-Prince
    Haiti
     
Telephone:   (509) 347-8420 / (509) 332-7495 
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.
     
Non-Governmental Organisation   Association Hatienne de management dela Qualite (AHMAQ)
     
Telephone:   (509) 223-5630/ 222-2565
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.

Grenada

Consumer Protection Agency:   Price and Consumer Affairs Division
     
Consumer Protection Legislation:   Hire Purchase Act
    Price Control Act 1959
    Weights and Measures Act 1990
    Public Commission Act 1994
    Standards Act 1989
     
Contact person:   Price and Consumer Affairs Division
     
Telephone:   (473) 440-1369
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it. / finance @gov.gd
     
Consumer Protection Agency:   Grenada Bureau of Standards
    Grenada Bureau of Standards (GDBS) was established by Standards Act No. 6 of 1989. It is situated at Queen’s Park, St. George’s.
     
Consumer Protection Legislation:   Standards Act No. 6 of 1989
    Metrology Act and Regulations, 1997
    Exportation of Fresh Produce Act, 1998
     
Contact person:   Mr. Simeon Collins
    Director
    Queen's Park
    St. George's
    Grenada W.I.
     
Telephone:   (473) 440-5886 / 440-6783
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it. ; This email address is being protected from spambots. You need JavaScript enabled to view it.
     
Website:   www.gdbs.gd

Guyana

Consumer Protection Agency:   Competition and Consumer Affairs Commission
    The Competition and Consumer Affairs Commission of Guyana (CCAC) is a corporate body established under the Competition and Fair Trading Act of Guyana (2006). The CCAC became operational since September 2011.
    The CCAC is charged with administering and enforcing the Competition and Fair Trading Act and the Consumer Affairs Act (2011).
Consumer Protection Legislation:   Consumer Affairs Act 2011
    Competition and Fair Trading Act
     
Contact person:   Director
    Competition and Consumer Affairs Commission
    National Exhibition Site
    Sophia
    Georgetown
    Guyana
     
Telephone:   (592) 219-4411
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.
     
Consumer Protection Agency:   Consumer Affairs Division
    Ministry of Tourism, Industry & Commerce
     
Consumer Protection Legislation:    
     
Contact person:   Consumer Affairs Division
    Ministry of Tourism, Industry & Commerce
    229 South Road
    Lacytown
    Georgetown
    Guyana
     
Telephone:   (592) 226-2505
     
Non-Governmental Organisation   Consumer Advisory Board (CAB)
    Guyana Consumer Movement (GCA)
    Guyana Consumer Organisation (CMoG)
     
Telephone:   (592) 226-3090

Dominca

Consumer Protection Agency:   Consumer Affairs Section
    Ministry of Trade, Industry, Consumer and Diaspora Affairs
     
Consumer Protection Legislation:   The Standards Act
    The Hire Purchases Act
    The Supplies Control Act (1979)
    Noxious and Dangerous Substances Act
    Banking Act
    Tenacies and rent Control Commission Act
    Trade Description Act (replaces mechandise marks Act)
    Public Utilities Commission Act
    Pesticide Act
    Insurance Act
    Legal Metrology Act (replaces Weights and Measures Act)
     
Contact person:   Consumer Affairs Section
    Ministry of Trade, Industry, Consumer and Diaspora Affairs
     
Telephone:   (767) 266-3264 / (767) 448 - 2401